1. Which ways do you take payment?
You can pay with PayPal or major credit cards like Visa, MasterCard, and American Express. All payments are handled safely.
2. Is shipping free?
Yes! All orders within the United States get free standard shipping.
3. How long does it take to ship?
We process orders in one to three business days. Depending on where you are, standard shipping usually takes 5 to 10 business days.
4. Is it possible to track my order?
Yes! You will get an email with a tracking number once your order ships so you can keep an eye on it.
5. What is your policy on returns?
You have 90 days from the time you get your order to send things back. Items must be in their original packaging, not worn, and not washed. Please read our Return & Refund Policy for more information.
6. How long does it take to get your money back?
We will process your refund within seven days of getting your returned item and send it back to the same payment method (PayPal or credit card).
7. What should I do if I get something broken or wrong?
Please get in touch with us right away at contact@clothpulse.shop or by phone at +1 874 456 8745. We will send you a new one or give you your money back, free of charge.
8. Do you send things to other countries?
Right now, we only ship to places in the United States. In the future, it might be possible to ship internationally.
9. Is it possible to exchange an item?
We don't allow direct exchanges. Please send back the item for a refund and then place a new order to get a different one.
10. How do I get in touch with Clothpulse?
Email: contact@clothpulse.shop
Call us at +1 874 456 8745.